Getting started
Getting onto your place’s or your band’s page, and what each role can do.
Roles
Everyone on a place is an Owner, a Manager or Staff. The role decides what you see in the business app and on Manage.
| Role | What they can do |
|---|---|
| Staff | Take orders, chat with customers, 86 things, scan tickets and check guests in. |
| Manager | Everything Staff can, plus post, edit the page, the menu and delivery, and refund tickets. |
| Owner | Everything a Manager can, plus decide who’s on the place and set up payouts. |
A local (a band, podcast, comedian…) has Members and Owners: members post and edit the page, owners also decide who’s on it.
Joining with an invite code
An owner on your team, or EOLA, sends you a code or a join link.
- Open the join link, or go to eola.today/join.
- Sign in, or create an account with the email you want to use.
- Enter the code under Invite code and tap Join. You land on your place’s page in Manage.
In the business app it’s the same code: on the store picker, tap Have an invite code?, type it (like ABCD-1234) and tap Join.
Claiming your page
If nobody has invited you, claim the page yourself.
- Open your place’s or your local’s page on eola.today and sign in.
- In the box that asks Own …? (or Are you …?), tap Claim this listing (or Claim this page).
- Fill in Your name, Phone, Who you are to … and How can we confirm it’s you?, then Send claim.
Someone at EOLA checks every claim, usually within a couple of days, often by calling the number we have for the place. You get an email either way, and once it’s approved the box turns into a Manage button.
Adding your team
Owners open the place on Manage and tap Team.
- Change someone’s role from the menu beside their name, or Remove them.
- Pick a role and tap New invite code. Copy join link and send it; Revoke a code you sent by mistake.
- Your own role is another owner’s (or EOLA’s) to change, so a place always has an owner.