Getting paid
Connecting your bank through Stripe, and when delivery and ticket money arrives.
EOLA pays you through Stripe. An owner adds your business and bank details with Stripe once, and from then on the money arrives by itself.
Setting up payouts
- Open the payouts link EOLA sends you (or Set up payouts in a ticketed event’s drawer on Manage). It opens Get paid.
- Sign in with the account you use in EOLA Today for Business.
- Tap Continue to Stripe and add your business and bank details there.
- Stripe sends you back. It checks your details, which usually takes a few minutes; come back to the same page to see when you’re set.
Once you’re set, the page says You’re set up. To change your details later, open it again and tap Review your details with Stripe.
Delivery orders
- Your share of each order is the food total, less EOLA’s flat per-order fee.
- Stripe pays it into your bank account daily.
- Nothing else comes out of it: card fees are EOLA’s. The delivery and service fees, the sales tax (which EOLA pays to the state) and the tip (which goes to the courier) aren’t part of your share.
- A cancelled order is refunded to the customer in full and isn’t paid out.
- You need payouts set up before you can start taking orders.
Tickets
For events you host, the face value of every paid ticket that wasn’t refunded is paid an hour after the event ends. If payouts aren’t set up yet, it waits and goes through once they are.